Print the Office Error Report (OER)

You can access and print the Office Error Report (OER) after processing claims from the Reports menu or from the List Claims window.

Printing the OER from the Reports Menu

  1. Click the Reports menu, Claims, and select Office Error Report.
  2. Click the Month drop-down menu and select the month for which to print the report.
  3. Select the Selected Center option or the All Active Centers option.
  4. Click Run Report.

Printing the OER from the List Claims Screen

  1. Click the Claims menu  and select List Claims. The List Claims window opens.
  2. In the Center section, select Selected Center or All Centers. 
  3. In the Month section, click the Selected Month option and select the month, or select the All Months option.
  4. Click Refresh Display.
  5. Click View in the Details column next to the claim. The Manage Claim Details window opens.
  6. Click Office Error Report.