Understand the Billing Structure

We generate invoices for centers who have claimed during the billing period. Your invoice may also include active center fees (excluding one active test center). We consider a center active if it meets all of the following conditions:

  • The center was active during the billing period.
  • The center was active at any time during the first month of the usage period.
  • The center recorded attendance during the first month of the usage period.
  • The center has previously submitted a claim at least once.

Billing Period vs Usage Period

The billing period is the month prior to your invoice date. For example, an invoice dated April 1 would be for March 1-31. The usage period looks back two months, whereas the billing period is one month. Following our example, the first month of the usage period for an invoice dated April 1 would be January 1-31

Implementation fees are billed under the same conditions as active center fees, except, the center being billed has not previously submitted a claim at any time.

Refer to your contract for specific line-item pricing and any applicable discounts. Your invoice will list the following items:

  • Billed Items
  • Description of Billed Items
  • Quantity of Billed Items
  • Applied Discounts
  • Total Billed Amount