Review & Manage Claims

Once you have created claims in Minute Menu CX via the Process Claims function or by manually entering claims, they are added to the List Claims window. Access this window to review, manage, and update claims as needed. You can also re-process claim...

The Manage Claim Details window displays detailed information about claims you have processed. This includes the claim source, totals, and rates.  Click the Claims menu and select List Claim s . The List Claims window opens. In the Cent...

You can manually adjust claim counts in the Manually Adjust Claim window. You can add or subtract from the pre-adjustment totals. This results in a recalculation and adjustment to the claim. Adjustments made here are not specific to a particular chi...

Sometimes, you may need to manually disallow meals based off of an error on the Office Error Report (OER). For example, the OER may warn a meal, you investigate the error, and you discover that the meal should be disallowed instead. You can manually...

Typically, when you delete a claim it is the result of a data entry error. If the claim you need to remove has not yet been submitted to the state, you can completely delete the claim from your system. Wait! Has this claim been submitted and/or ...